Welcome To Xtra Protein FAQ Page

General FAQ

Xtra Protein is a Singapore registered company, We are based in Singapore.
Category: General FAQ

Please refer to our terms & conditions page: https://www.xtraprotein.com/terms-and-conditions/

Category: General FAQ

Please refer to our privacy policy page: https://www.xtraprotein.com/privacy-policy/

 

Category: General FAQ

No, We only accept orders VIA www.XtraProtein.com as you need to agree to our Terms & Conditions before you buy.

Category: General FAQ

Payment FAQ

  1. PayLah
  2. PayNow
  3. PayPal
  4. Credit Cards
  5. Bank Transfer
Category: Payment FAQ

No, We do not accept cash on delivery, All orders must be paid for before we dispatch

Category: Payment FAQ

Pricing FAQ

No, We do not give discounts.

We recommend you sign up to our newsletter to receive product offers

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Category: Pricing FAQ

Product FAQ

You will need to be on a caloric surplice to gain weight, Which means that you have to take in more then you burn.

So below are some products which can help you gain weight /mass

Please consult your doctor before taking any of the above

Category: Product FAQ

Yes, 100% Authentic!!!

We are a Singapore authorized reseller for Optimum Nutrition, Nutrex, Evogen, Redcon1, ANS & Rivalus to name a few.

Category: Product FAQ

Shipping & Delivery FAQ

We ship from Singapore

POPStation (Pick Own Parcel Station) lets you post, collect or make payment for your parcels at our lockers any time, any day within the collection period. You can also rent your own POPStation locker if you make frequent deliveries, want to store your own items or have a business that sends and receives numerous parcels. Your business will enjoy a higher successful delivery rate and better customer satisfaction as your they will never miss a parcel or have to wait for parcel delivery.

You can read more @ https://www.speedpost.com.sg/what-we-offer/POPStation.html

Our delivery fees start from $5, You can see all our delivery options at the cart & checkout pages.
We also offer free delivery for orders over $150

Yes, We offer free delivery for order above $150 in Singapore (excluding Sentosa, Jurong Island

Yes, we do:

For orders below $150

  • Best Value | Xtra Protein Normal Speed (4-5 Days | 9 am to 5 pm): $5.00
  • Most Popular | Xtra Protein Xtra Speed (2-3 Days | 9 am to 5 pm): $10.00
  • Fast | Xtra Protein Ultra Speed (Next Day Delivery| 9 am to 5 pm) *Order Cut Off Time 5 pm: $15.00
  • Urgent | Xtra Protein Superman Speed (Same Day | 2 pm to 6 pm) *Order Cut Off Time 1 pm: $25.00 

For orders $150 & above:

  • Free | Doorstep Delivery For Orders Over $150 – (4-5 Days | 9 am to 5 pm)
  • Upgrade To Most Popular | Xtra Protein Xtra Speed (2-3 Days | 9 am to 5 pm): $5.00
  • Upgrade To Fast | Xtra Protein Ultra Speed (Next Day Delivery| 9 am to 5 pm) *Order Cut Off Time 5 pm: $10.00
  • Upgrade To Urgent | Xtra Protein Superman Speed (Same Day | 2 pm to 6 pm) *Order Cut Off Time: $20.00

Please note: There an extra surcharges for specific areas, For the exact delivery fees, please see our cart page

Yes, You can pick up from the below locations: (Suspended due to Circuit Breaker till 2nd June 2020)

  • Tiong Bahru Taxi Stand 7 to 8 pm Monday to Friday (Subject to availability)
  • Block 1092 Lower Delta Road by appointment from July 2020
  • Participating Gym’s (please ask you gym)
  • Tiong Bahru Plaza or Tiong Bahru Post Office Pop Station (Subject to availability)

 

 

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Get a free Cellucor Shaker When You Spend $200 In a Single Order | (like our FB & Follow us on IG to qualify)
Free Delivery For Order Over $150
Free Same Day Pick Up | Same Day Pick Up Orders Cut Off 11 am
Xtra Protein | Singapore's Best Priced Supplements Store