My delivery is delayed

We are sorry that you are facing issues with the delivery.

Xtra Protein packs & ships within 1 business day.

A 3PL carries out the delivery. The delivery is out of our control once we hand it to the courier & in most cases, the order is delivered on time. However, there are cases where customers may face delays.

What can I do if there are delays? Please contact the 3PL to see what the issue is. This will be the fastest & best way.

I tried to contact the 3PL, but there is still no delivery. Please contact us & we will try to assist as much as possible.

Were my items lost? If your items are lost, we will issue you a replacement or a refund.

Category: Shipping & Delivery FAQ

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