Do you offer same day delivery?
Yes, Please enter your postal code on the cart page to see this option. Please note the cut-off times as stated under the delivery option.
Archives: FAQs
Do you meet up at an MRT or any other places?
No. You can only pick orders from our lower delta showroom. Please see the below link for location & hours. Xtra Protein Supplement Retail Shop Singapore
My delivery is delayed
We are sorry that you are facing issues with the delivery. Xtra Protein packs & ships within 1 business day. A 3PL carries out the delivery. The delivery is out of our control once we hand it to the courier & in most cases, the order is delivered on time. However, there are cases where … Read more
I dont see the cash or PayNow options when i order?
You may have had a cancelled order due to non-payment; our system will restrict any accounts with a cancelled order due to no payment. How to lift the restrictions? Below are two options: Place an order using a credit card; Once the order is completed the restrictions will be lifted Get in touch with our … Read more
Can I use supplements even if not working out or going to the gym?
Yes, You can use supplements even if you are not going to the gym; however, to see results, you should have regular exercise & follow a healthy & balanced diet. Please consult your doctor before taking any supplements or carrying out any exercise!
Does Xtra Protein have a retail store?
Yes, We do. Click here for the location & the updated hours We do have a showroom; You can self-collect or visit us. Even though you can walk into the store, we recommend that our customers order online first. This is due to our high sales where the item may sell out by the time you arrive … Read more
Why is your price cheaper here than your Xtra Protein Qoo10 store?
We do not have to pay fees when we sell on our platforms so we pass these savings to our valuable customers.
Why is your price cheaper here than your Xtra Protein Shopee store?
We do not have to pay fees when we sell on our platforms so we pass these savings to our valuable customers.
Why is your price cheaper here than your Xtra Protein Lazada store?
We do not have to pay fees when we sell on our platforms so we pass these savings to our valuable customers.
What product do I need to purchase to gain more weight/mass?
You will need to be on a caloric surplice to gain weight, Which means you have to take in more than you burn. So below are some products which can help you gain weight /mass Mass Gainers https://www.xtraprotein.com/?s=Mass+gainers&post_type=product&type Creatine https://www.xtraprotein.com/?s=Creatine&post_type=product&type_aws=true Glutamine https://www.xtraprotein.com/?s=Glutamine&post_type=product&type_aws=true Protein https://www.xtraprotein.com/?s=Protein&post_type=product&type_aws=true Please consult your doctor before taking any of the above
